Contact
Write to the desk at [email protected]. One of us answers inside a working day, and the reply comes from a person rather than a queue. English is the only language we can handle properly.
Corrections are the messages we most want. If a bonus percentage has moved, a cashier window has stretched, or a payment rail has quietly disappeared from an operator we list, tell us which brand and roughly when you saw it. A screenshot shortens the re-check from days to hours.
Two things sit outside what we can do. We cannot give legal advice, and we hold no leverage over an operator holding your balance. Where the licensing body runs a complaints channel we will point you at the right form.